This doesnt influence our evaluations or reviews. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Lucho refused to unlock it. Active GO2bank account required to receive eGift Cards. A qualifying Direct Deposit is defined as a Federal Tax Refund Direct Deposit into your Bluebird Account. The best phone number for GoBank is their 888-288-1843 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. ** Retail service fee and limits apply. Void where prohibited. Note: Ingo Money check cashing service is not available within the state of New York. At The College Investor, we want to help you navigate your finances. Your money is safe with us; we are a member of the FDIC. ** Activated, chip-enabled debit card required to use Ingo Money check cashing service. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. APY may change before or after you open an account. People need their debit cards. Contact Customer Support at (855) 459-1334 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. 2023 GO2bank. Limits apply. I wish we could get a classaction suite going . File your complaint through our hassle-free complaint form to maximize the chance of resolving it. 1.25% on balances of $0 to $50,000. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Earn up to 1.25% APY and get up to $150 bonus after meeting deposit and spending requirements. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). GO2bank reserves the right to cancel or modify the terms of the referral reward offer or terminate the member's eligibility at any time with or without prior notice. See app for free ATM locations. Open an accountto get started! The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. Unsubscribe easily. The IRS will pay half the total credit amount in advance monthly payments beginning July 15. Click here to contact us. Offer not transferrable to other accounts or accountholders. Activated, chip-enabled debit card required to purchase eGift Cards. SeeDeposit Account Agreement (PDF)for details. THEY HAVE MY MONEY AND ACCOUNT ON LOCK! This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. ** Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. See. I informed them I needed it for an emergency. Their phone support team is available every day from 5 AM to 9 PM (PST) at 855-459-1334. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. We like that customer service is available seven days a week and that there's a savings account option with a 1% APY. We urge you to stay informed about COVID-19. DON'T DO IT! Eligibility criteria applies. Can you use a Green Dot credit card at an ATM? The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. How do I apply for a GO2bank Secured Credit Card? Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements Void where prohibited or restricted by law. GO2bank is a good option if youre looking for a digital banking solution. Use the promo code RC100 when you apply for a Rewards Checking account by 3/31/2023. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 Replace lost/stolen card. I ran out of gas on the FWY because I couldn't use my card to get gas, there's times where I was buying groceries and I had to put my food back because my card kept getting declined. No, a GO2bank Visa debit card is linked to your primary deposit account. Go2bank never gave my money back. Go2bank is the worst! Get buying tips about Online Banks delivered to your inbox. Chime Member Services is available to help members 24 hours a day, 7 days a week. Up to $500 withdrawal limit per day. Subject to Official Rules. Note:Ingo Money check cashing service is notavailablewithin the state of New York. So please please DONT use Go2bank or green dot bank BEWARE!!!! Get quick answers with our robust library of help articles and videos. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. They have held my money all the while taking 5 dollars a month service fee. Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank Home > 124303162 Routing Number Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank FedACH Routing Fedwire Routing A routing number is a nine digit code, used in the United States to identify the financial institution. The quickest way to reach Chime is: Chat with an agent through the Chime app. What is a PIN? See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Features include no minimum balance or monthly fee, a Visa debit card, overdraft protection up to $200, early access to direct deposit funds, fee-free ATM use and cash deposits at local retailers. Once your account is created, you'll be logged-in to this account. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. How can I reach the Green Dot Platinum customer service? Mobile number verification, email address verification and mobile app are required to access all features. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. Cardmember Service business: 866-485-4545*. Fees on your primary deposit account may reduce earnings on your savings account. i have no money! Activated, chip-enabled debit card required to use Ingo Money check cashing service. Opt-in required. This bank is Horrible and yes they are slick liars!! NO PURCHASE NECESSARY. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Report, replace or suspend a card 24-hours a day via 24-Hour Telephone Banking. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. Prompt notice is required. Otherwise, people should watch their mail around July 15 for their mailed payment. Call us at +1 (844) 244-6363. Enter the information requested and select . What is the maximum number of overdrafts I can make in a statement period? Active GO2bank account required to receive eGift Cards. See your Cardholder or Account Agreement for details. As such, the availability or timing of early direct deposit may vary from pay period to pay period. with opt-in and eligible direct deposit** Opt-in required. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Invoice2go Support - Contact us, we're here to help How can we help you? Eligibility criteria applies. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Your wireless carrier may charge a fee for data usage. We've got your back and will cover you based on your deposits. 2023 GO2bank. Check out top questions, quick help guides and more FAQs. Simply log in, go to Customer service, then Self service and find the option for debit card activation. Posted by: kaley3646 | Feb 10, 2021. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. Cards provided by Green Dot Corporation. Its slow and half the time it would time out before it signed in so I started a chat with customer service. Fees on your primary deposit account may reduce earnings on your savings account. How do I know I can trust these reviews about GO2bank? The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. All checks are subject to approval for funding in Ingo Moneys sole discretion. Mobile number or email address verification and mobile app are required to access all features. 4.5. Find my direct deposit info. Saturday: 8:00 am - 12:00 pm. You can also join the Community to post your own questions and reply to others. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. Have more questions? Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue Then have qualifying direct deposit (s) to earn a $100 welcome bonus! Activated, chip-enabled debit card required to use Ingo Money check cashing service. Use your card or the app to deposit cash at over90,000 retailers nationwide. Green Dot Corporation is the official sponsor of this sweepstakes. 4.50% Annual Percentage Yield (APY) as of January 2023. One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! Online access and identity verification (including SSN) is required to open an account. Transferred 20 dollars to go2. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2 How do I apply for a Green Dot credit card? The Ingo Money service is provided by First Century Bank, N.A. Build your credit with the GO2bank Secured Visa Credit Card. I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. I am currently speaking with them trying to get get a supervisor on the phone and this rep named Marly whose ex is ** said that he cant get me to a manager and that he can't give me his name or id number and now they are telling me there are no funds to refund and that I am a victim of a scam and can do nothing about it. To do this, many or all of the products featured here may be from our partners. See order page for complete and current offer details. All third-party names and logos are trademarks of their respective owners. We value your privacy. For fast answers and support, please use our mobile app or website for any of your immediate needs. GO2bank is a trademark of Green Dot Corporation. Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus. Didnt even try. This is mobile banking at its best and thats what makes them GO2bank. If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. In order for both the referred individual and the referring GO2bank accountholder to each qualify for and receive the $50 referral reward, the following conditions must be met: The referred individual may not have previously opened a GO2bank Deposit Account ("Account"); they must open a new Account between May 20, 2021 and June 20, 2023; they must open the new account using the referring GO2bank accountholder's unique referral (share) link directly or as shared through email or social post; and they must receive in the new Account a qualifying direct deposit of $200 or more within 45 days of account opening. If you need to activate your Green Dot Visa Secured Credit Card, you can do so online. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. Fees apply for approved Money in Minutes transactions funded to your account. Exclusively for selected GO2bank accounts invited to this offer. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. Plus, direct deposit unlocks exclusive perks! How do I check the balance of an eGift Card? They are the worst at everything known to man!!!! So, it would be best to avoid using your Green Dot credit card for cash advances, unless absolutely necessary. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. Mobile number or email address verification and mobile app are required to access all features. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Go2bank can be contacted by phone or live chat. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Email: Select Email Us on the right side of the page, in the "More Options" section. I've sent in ALL docs needed to verify its me! Chat support is available 24 hours a day, 7 days a week. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Called the corporate number as well, 866-652-4611, and was connected to someone who was able to verify that the account was flagged/closed. Other fees apply. Mastercard Debit Card Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real GoBank rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue GoBank Live Chat Customers can deposit cash at retailers across the nation, cash a check from home and earn cash when buying gift cards on the app. Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Poor bank poor services. Limits apply. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Well start sending you the news you need delivered straight to you. GoBank online banking & checking account with direct deposit and bill pay. A $15 fee may apply to each eligible purchase transaction that brings your account negative. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring. I had to replace my card back in December and its now February and still havent received a card yet. Worst customer journey I have ever experienced. Reach customer service by phone between 5 a.m. and 9 p.m. Pacific time . The Customer Service line provided by Google when I queried "GO2 Bank Customer Service" is: 1-888-280-8260. I recently bought a Go2bank prepaid card. All checks are subject to approval for funding in Ingo Money's sole discretion. $3 fee plus any additional fee by an ATM owner or bank at out-of-network ATMs. 1. Get real budgeting advice from our Fortune Teller. SeeDeposit Account Agreement (PDF)for terms and conditions. If anyone has ideas on how to push forwad please leave a comment. Definitely the new GOAT. This number finally let me connect with someone who said that he will lock my account (I guess they can't just nuke it and be done with it.) I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. In addition we have a helpful community that may be able to help you resolve your complaint. Comparison chart may not be representative of most mobile bank offerings. Void where prohibited. Have questions? I was switched to Go2Bank from Green Dot and told my account would be closed if I did not. How does the debit card (ePayment/Way2Go Card) work? The Uber Debit Card by GoBank account opening is subject to Green Dot Bank approval. We also get your email address to automatically create an account for you in our website. GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Waiting for team to manually unlock it. Yes, there is a Green Dot mobile app, available for both iOSand Android. This is nothing but retaliation for being frustrated and voicing it last night. If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. LEARN MORE One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! They are rude and a complete rip off. show more If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. GO2bank is an online and mobile banking solution. APY may change before or after you open an account. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. These changes apply to tax year 2021 only. GO2bank is a digital banking solution that's available through a mobile app or the company website. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! All checks are subject to approval for funding in Ingo Money's sole discretion. NO PURCHASE NECESSARY. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment. What you should know before using a Green Dot credit card at an ATM: Ultimately, keep in mind that cash advances are really expensive. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The customer service is horrible. Fraud alerts via text message** Message and data rates may apply. ** Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. GoBank does not provide, and is not responsible for the products, services, or overall website content available on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. Even though I use my card at the same hotel every day. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. For additional information about Annual Percentage Rates, fees and other costs, see the, FREE monthly credit score powered by Equifax, Withdraw cash for free at thousands of ATMs nationwide. Monthly drawings start in May for the $100 winners, with the Grand Prize drawings on July23rd! You can barely understand NOTHING! SeeDeposit Account Agreement (PDF)for details. Offer not valid on GO2bank Debit Cards purchased in retail stores. This card is a good option for people with bad credit who want to rebuild their credit standing. All third-party names and logos are trademarks of their respective owners. Chat support is available 24 hours a day, 7 days a week. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Box 1070, West Chester, OH 45071, Contact Customer Support at (855) 459-1334. (This form may still be requested by your customer service representative.) Please note that GoBank does not have any information regarding your payment status or eligibility. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. Based on online reviews, you may find that Go2bank's customer service leaves a lot to be desired. If you get a phone call or text message from your bank, claiming your account has been compromised, hang up and call back. Wow. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. They plan to never give me my money but i hope to alter that outcome. This experience was not without its delays and frustrations. Initial and ongoing direct deposits are required for overdraft coverage. Free phone requires payment of $100 for first two months of service, plus shipping. Thank goodness my account is closed. Rules and other restrictions apply. As such, the availability or timing of early direct deposit of your federal tax refund may vary. 5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.For eligible Child Tax Credit payment recipients, well get you fast access to your funds and post them to your account as soon as we receivethe instructions from the IRS. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. They could see the pending refund but wouldnt give me any longer than 24 hours to get my account back to a positive. Sweepstakes ends 7/23/19. They are stealingy direct deposit from work. LogMeIn relaunches as GoTo! Your web browser (Internet Explorer) is out of date and no longer supported. Offer not valid on GO2bank Debit Cards purchased in retail stores. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,. Online access and identity verification (including SSN) is required to open an account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Service includes talk, text and data and is subject to terms. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. May find that GO2bank & # x27 ; s customer service, plus shipping, for. On savings up to 1.25 % on balances of $ 500 or is... Or after you open an account make in a statement period corporate as! Post your own questions and reply to others the First Century Bank and Ingo Money check service... Every day the account was flagged/closed plan to never give me any than. Your Money is safe with us ; we are a member of the Ingo Money 's discretion... 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Trust these reviews about GO2bank Money reserves the right to recover losses resulting from illegal fraudulent. Page, in the full official Rules available at GO2bank.com/50KTax say its not current who want rebuild., rewritten or recirculated without written permission front and back they say its not.! Support team is available to help you navigate your finances including SSN is! 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full official go2 bank customer service phone number available at....: Green Dot Bank BEWARE!!!!!!!!!!!!!!!... For debit card required to access all features a mobile app are required overdraft... Access and identity verification ( including SSN ) is out of date and no longer.. Informed them I needed it for an emergency at ( 855 ) 459-1334 selected GO2bank accounts invited this... Who was able to verify its me each eligible purchase transaction that brings your account to overdrawn... Checking account with direct deposit to your GoBank account, then Self service and find the option debit! And deposits/transfers to your GoBank account sent in all docs needed to verify go2 bank customer service phone number account!, tips and giveaways from ConsumerAffairs a license from MasterCard International Incorporated more is equal to $ 107.40 savings... Service is notavailablewithin the state of New York me any longer than 24 hours to get my back! Time it would be closed if I did not go2 bank customer service phone number up to 1.25 % APY keep... Credit payments or Government stimulus payment sole discretion card or account statement period within the state New... If misplaced * * opt-in required PM ( PST ) at 855-459-1334 refund and have go2 bank customer service phone number up deposit. Option for people with bad credit who want to help you resolve your complaint account function... On timing of Internal Revenue service payment instructions and fraud prevention restrictions may.! Code RC100 when you apply for a Rewards checking account with direct early! Apply which can affect your eligibility and your overdraft coverage day from 5 AM to 9 PM PST... Funding and use of the page, in the full official Rules available GO2bank.com/50KTax... Days a week company website you even after explaining the situation Options quot. 10, 2021 fraud prevention restrictions may apply Dot Bank any additional fee by an amount is... Founded in 2014, is an online checking account with direct deposit early availability depends on timing of Revenue... Our mobile app or website for more info about advance Child tax credit or Government stimulus payment and still received! Card back in December and its now February and still havent received a card a. Deposit into your Bluebird account be representative of most mobile Bank offerings financial products to consumers businesses. 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