You do not need to return the item to us. If you order wrongly. Browse the latest coupon statistics and trends for 2021. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Discounts for Military and Military family members. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! In his free time, he likes to watch Korean dramas and learn more about Korean culture. The app said over $49 you get express next day local delivery but it is not the truth. When you say Yamibuy "domestically" do you mean within the US since theyre in California? Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Items due to transit damage may be subject to return after inspection. } please contact customer service within 15 days from delivery date. Phone: 1(909)-348-0620 ext.2707 Select the return policy you want to add an exception to. those balance will be refunded first then the original payment method. Not only did they forget one item, but everything they delivered is EXPIRED. You will not need to return the formula. or tone may be slightly different from the actual product due to lighting condition when the picture was taken. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. Some products may have different policies or requirements associated with them. Do not give your money to these scammers. It has over 30,000 5-star reviews. if the product is damaged or have imperfections. The item must be in new and unopened condition, and request for a return must be within the return period. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. If you are used to amazon customer service do not expect it from here. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. From the tools menu, click Shipping and returns, then click the Return policies tab. He loves to write about his experiences and share them with others. Food/Beverage/Consumable Product Return Policy (Yamibuy). YamiBuy. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. please make sure to check your shipping information, and contact information is correct/valid. US does not charge customs on packages with value less than $800. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Get up to a 78% discount on your order. We will contact our product department report your feedback and hope we can be better . When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Obviously I have no control over how long my package is being held at customs. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Any missing articles may result in delay processing or rejection of your RMA. Shipping is fast and arrives within a few days. This address receives tons of packages from Amazon. You probably know why. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Clearance products that were advertised as near expired or marked with imperfection. Signature requirement Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Yes, Yamibuy is a legitimate company. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. If you receive products that is defective. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. We apologize to hear that there is a problem with your order. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Note:Please make sure that all contents of your product including. Free Shipping & Returns. save money. we may not be able to offer an exchange or refund. (Yamibuy itself is located in California, shopping domestically from them has been fine. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. One hundred points equals $1 on Yamibuy. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Refund will be issued upon completion of inspection of your return. This can be anywhere in the world. Log into Yamibuy account. Although Yamibuy has a 30 days return policy on most of our products. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. All products listed on the Market Place are shipping directly from 3rd party vendors. In order to return your home appliance or electronic products. And the best part? please stop using or consuming the product and seek medical attention immediately. This is an extension of Apple's usual 14-day return policy. Yes, MyUS will help process your returns if you received the wrong item or a broken item. International customs regulations The worst online shopping experience! Color. You can also call the customer support number at (800) 407-9710. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Dont like the product, buyers remorse, etc. Join the Yamibuy email subscription list to get special offers in your inbox. Anyone can write a Trustpilot review. Used 6 Times. Let us email you when fresh coupons are found. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." Fragile parts or accessories may be replaceable by the product manufacturer. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Please make sure fresh produce, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. You understand that you are responsible for paying these charges. Yamibuy Returns - Does MyUS Offer Refunds or Return Services? In order to ensure the successful return of points, please complete account email verification first. Your refund will be issue back to the original form of payment that the order was placed. Marketplace Return Policy Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Also it's ridiculously overpriced on almost everything. See Details. Yes, Yamibuy ships to the US. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. See the full Yamibuy return policy for more information. you will be responsible for shipping back. please take pictures of your order within 48 hours after you received it and send it to customer service. Anyway, l received the cooker before l received the email answer. please stop using the product and seek medical attention immediately. Upon completion of inspection of your return our seller will process replacement. unless product is defective or have quality issue. Utterly inexcusable payment system. Just out of curiosity, what clothing brands do you buy from? For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. For smaller orders, Standard U.S. If product is damaged due to personal reason, it is not eligible for return. " Walmart is another retailer with a good return policy," Sims said. All product pictures are for reference only. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! For exact processing time. we can help contact our seller requesting full refund. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. Any remove or scratched off authentication mark is ineligible for return. We apologize to hear that there is a problem with your order. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. The email format is not correct, please re-enter! If a restocking fee is charged. For overseas sellers, for safety their package may request signature or recipient on delivery. When specifying shipping address, be sure to check that the zip code, city, and state are correct. Ordering from Yamibuy is reliable and won't cause any issues. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. And then ship it from their warehouse to your preferred destination. Thanks for warning us. Unethical business behavior! Within hours my reviews were deleted. Any remove or scratched off of authentification mark is ineligible for return. As you might know now. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. you have the option for a refund or a replacement. Note that Yamibuy has a separate return policy page for each product category as well as this general page. Some products may have different policies or requirements associated with them, please see below for products under special categories. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. A return and refund policy is an agreement between customers and your business regarding returns and refunds. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. All sales are final and cannot be refunded or exchanged. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If product is damaged due to personal reason. If there is no recipient on delivery, package may be returned to sender. Received a request for a photocopy of my credit card to prevent fraud so I sent it. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. Is your bank account a little light? If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. Yes, Yamibuy is a legitimate company. Get Code. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. So the tax on my package was $1.39 and the rest goes to UPS. (Eligible products only). In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. It sounds like OP is not in America though. please contact our customer service team to request an RMA. Due to delayed report it is not eligible for return. Once its status shows as return to sender. Refunds will be issued once we have verified the damage or quality issue. In fact, they have a wide range of different types of alcohol. Thank you for your understanding. Once its status shows as return to sender, we can help contact our seller on your behalf. We will continue to pay attention to such issue. But UPS charged me $235 for the import fee! If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Once you start using it, youll get the hang of it. Then its better to order from Yamibuy. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. make a purchase. Thank you for your understanding and patience. The only downside is that they dont ship to the UK and Canada. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. __("sellers") : __("seller") }}, {{numTotalView > 1 ? If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. and request for a return within the return period. Home; Holiday Sales. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Other categories of products can be redelivered. We understand your concern very well. Please ensure you are available to receive the package on the first delivery attempt. Fill in the total refund amount (s) and the return reasons. Its quite easy to use a sourcing agent. Terrible system and customer service!!! Rewards Program Yamibuy is indeed a reliable and legitimate store. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Market Place Contact Info Maintaining customer information security has always been the highest level task of us. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. Yamibuy offers a 30-day return policy on most items. Earn $5 in points by referring a friend to Yamibuy. I placed an order from yamibuy Japan fulfillment center. However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days!

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