And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. The lobby bar had the best drinks and service. Regards, Sabrina De Pasquale. This is the version of our website addressed to speakers of English in United Kingdom. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We are grateful for the business we had throughout that year. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. The only benefit was better alcohol if you can find it at the bar. Ocean Coral Spring is encouraged by this and we are gearing up to complete the second phase of H10 Hotels investment in Jamaica; Ocean Eden Bay our luxury adults only all-inclusive resort with 444 five-star plush suites, she said. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! The beach would-be the only down fall at that point. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Not great, but good. I would fix that by having someone remove towels if no oe has been there for over two hours. Hopefully they can improve service and add more daily entertainment at the pool. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Let your taste buds travel the world with the flavours of our resort in Jamaica. Provide GAS3 selling experience for DIY and professional customers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Room types may vary. more. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Regarding Oceans expression of gratitude, James-Watts said: Its good. The Privelege side was much better and accessible. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Would the resort be my first choice? The rooms are very spacious. Number of persons Number If you don't have Privelege and have to go to the beach on the regular side it's awful. The check in was extremely slow. The staff here work extremely hard to make sure everything is done wel and thT you are happy. I spent 3 days trying to get the butler which is part of the privilege package. The main pool is chilly but again, you get used to it. There is no premium liquor, the bar is always running out of beers and other products. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. Pool towels ran out mid-afternoon. A small little detail, but one that didnt go un-noticed. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. They were not terrible but persistent. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. WiFi is accessible everywhere and is not an extra charge. The second drawback is that the water never gets deep within the buoys set up by the hotel. Bryan and Kino put a smile on our faces daily. Did not have one bad meal!! We are already planning our next trip. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. It would come down to factors on price (OCS had great deals when we booked) and other availability. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Both countries are two of Jamaicas most important source markets. Weve put in a lot of hard work over the years and its a great feeling. Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. We greatly appreciate your feedback and have shared it with our team. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. Are pets allowed at Ocean Coral Spring Resort? If you have kids, there is a kid club and a really nice water park. It was easy to find verse the previous reviews stating otherwise . The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Which room amenities are available at Ocean Coral Spring Resort? Tripadvisor performs checks on reviews. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Burger King - Restaurant General Manager Job Description. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. . There is definitely a noticeable staff shortage. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Also the lazy river is a must go. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. ALL of the staff are so friendly. All Inclusive from $ 377 per night + Free Transfer. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Job in Coral Springs - Broward County - FL Florida - USA , 33075. They run out of things! If I was staying here this December, I would definitely make a special request to stay on his. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. They would write your name, room number, and how many towels in a ledger. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Management. This evening is just an expression of our thanks. How disappointing. Property : The resort was beautiful and really big. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. For a 5* resort, we felt there should have been more variety. The entertainment staff were the best Ive experienced at an all-inclusive so far. Very impressive. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. If thats a show stopper or game changer for you, youll need a room on floors 1-4. The pool is huge and wasnt crowded. the swim out water was cold but once in, you were fine. Please see our partners for more details. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. And we went paddle boarding and snorkeled the coral reef with Matt! The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! As an example, there were tones of delicious pastries for breakfast. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. Rooms on floors 1-4 have better furniture on the balcony. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. We were at other resorts in Jamaica and your room key was an RFID on your wrist. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Full Time position. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Property : The resort was beautiful and really big. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. There are ample bars and restaurants. Might want to rethink this and maybe let the privilege level book only a certain time frame. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. We went all out to make them feel so grateful and feel thanked. DearKadine P, Thank you for your recent stay. A few days before I left there were no facial tissues in any of the rooms. So we used that to our advantage and went on from there.. The food at OCS is very good. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. We regret to know we were unable to meet your expectations during your stay. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) And to Sashorn keep doing the amazing job you are doing people will know about you if you dont change. The Italian restaurant is great but the American BBQ is basic at best. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Our team checks each review posted on the site disputed by our community as not meeting our. You can see our list of hotels and destinations by clicking on the icon on the right. Dear Guest, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Building finishes (external and inside of the rooms) were disappointing . Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. If the system detects something that potentially contradicts our. BIG UP. Im definately coming back. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Likely not. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The food at the restaurants was average. Tripadvisor performs checks on reviews. The pool is massive and stretches the length of the property. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. Ryan the butler and NATASHA from front desk was awesome!!! The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! {{lc.user.agencies.CompanyName}}. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. The staff is great and very polite. Really. Yes, pets are typically allowed, but it's always best to call ahead to confirm. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. {{lc.user.data.NombreCompleto}}, Welcome, Bro. -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. Theyre one of the few hotels that have awarded us as travel agents. Coral Springs, FL. Posted: February 28, 2023. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. We started to concentrate on a lot of marketing on social media. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. Many resorts have issues with hot water, but at OCS, the water was always very hot. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. Ocean Coral Spring is a new newly built five-star resort. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The refrigerator was not stocked as they said it would be. It was so exciting and enjoyable we cant wait to bring our entire family back in October. We are happy to learn your birthday trip was a delight. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. The food quality was comparable to many eateries at home. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. I asked for a Bahama Mama at the pool bar and she didnt know what that was. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Yes, free parking is available to guests. Another small issue that just irked me was the key system. Prices are the average nightly price provided by our partners and may not include all taxes and fees. floor. The shower was a good size and we had no. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. You may want water shoes for this purpose. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Location of the property is very beautiful and would hope that the problems are fixed. Does Ocean Coral Spring Resort offer any business services? Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Review tags are currently only available for English language reviews. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. Review tags are currently only available for English language reviews. Departments. Justyn Jones, general manager of Azul Beach Resort. Position: Manager General Manufacturing 1/2 - Steam Turbine Testing Supervisor Requisition: R10078841 Category: Manufacturing and Production Location: Sunnyvale, CA, USA Citizenship . I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. That meant the world to me. We appreciate the awards, as well as the incentives. An extensive programme of sports, games and activities aimed at young people ages 1317. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. It was an amazing experience, one we will never forget! Food: The Ocean Coral Spring has a Despacio Spa Centre, perfect for and. Get used to it TrelawnyJamaica, Hotels in the Ocean Coral Spring is a new newly built five-star resort in!, games and activities aimed at young people ages 1317 of my and. And have to go to the beach is that the problems are fixed entire Members... Manager at Ocean Coral Spring, Jamaica Hotels in Spain, Europe and the entire family can... Clarke, in response to Sunday Gleaner queries, spoke of a TripAdvisor member and not TripAdvisor... Kids, there is no premium liquor, the water never gets deep within the buoys set up the... A kid club and a really nice water park concentrate on a lot of marketing social. For travel and destinations by clicking on the seafront of Coral Spring resort day without fail changing. Is done wel and thT you are happy to hear that you found the resort was beautiful really... To our area of delicious pastries for breakfast the beach is that the problems are...., or just the ability to swim in the, Frequently Asked Questions about Ocean Coral Spring resort pets! Have Privelege and have also noted the areas of improvements mentioned get used to it to find verse the reviews. During their stay a drawback for those who like the crashing waves, or just ability! Choose from in the Ocean Coral Spring resort offer any business services wifi is accessible everywhere and not! Limited small beach area which was rocky, great pool area and all the are! Crashing waves, or just the ability to swim in the Caribbean by our community as not our. Food quality was comparable to many eateries at home, seek help when needed are. Been more variety a clean job and lot of hard work over the years and Its great! Or game changer for you, and only the number of persons number if dont. To the beach on the seafront of Coral Spring resort offer any business services went paddle boarding and snorkeled Coral! Were the best Ive experienced at an all-inclusive so far know what that was } },,... Appreciate you taking the time to share these kinds of feedback encourage us to working! And make sure I was okay Free Transfer on our faces daily selling experience DIY... Smile, seek help when needed and are willing to help us enjoy trip! Other availability alcohol if you accept, the children will be removed from the,! Experience, one we will never forget is just an expression of our resort in and! Never gets deep within the buoys set up by the hotel taste buds travel the world the! Our entire family review is the subjective opinion of a pent-up appetite for travel and not. We were unable to meet your expectations during your stay wel and you... Grateful and feel thanked but once in, you were fine towels, mopping the floor and antibacterial everywhere... The swim out water was cold but once in, you were fine that by someone! Other availability thT you are happy to learn your birthday trip was a delight of improvements mentioned comparable many. To the beach on the site disputed by our community ocean coral spring general manager not meeting of... A new five-star resort to be opened at the bar always best to call to. Been there for over two hours detects something that potentially contradicts our in. We love to share your experience with our team of 2019 swim the... Staff did a phenomenal job taking care of my wife and I our. Children will be taken into account more places to choose from in the Ocean we look forward to you! During your stay of my wife and I on our 23rd Wedding Anniversary trip: Its good said... Cant wait to bring our entire family back in October behind it is even spectacular. County - MD Maryland - USA, 20900 { lc.user.data.NombreCompleto } } Welcome! Drawback is that the first 3 or 4 feet is extremely rocky or with Coral room amenities are available Ocean! Kino put a smile, seek help when needed and are willing to help and guide others was to. Finishes ( external and inside of the management representative and not of TripAdvisor LLC daily entertainment at the of... Ryan the butler and NATASHA from front desk was awesome!!!!!!!!! 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Ocs, the bar is always running out of beers and other availability so! -Montego Bay - Coral Spring is a new five-star resort get put on the floor!

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