Now the extra controller shipped from a different location and didn't arrive until Sat. Anyone else have this issue in the last with Sony direct? I only found out after checking the order status on their site. I don't order a lot from walmart but when I do, there's always an iss. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Open the GameStop website. I was pretty impressed. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Let everyone know about your favorite games this year! Find the order in question and click on Track to view the details. HelloSnake Star. Heres hoping its not months out . Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. They charged me on Thursday but, still says preparing to ship. Bit worried. I was part of the first wave and no not yet. Yes its on hold and wont ship until release. The rep repeatedly gave no assurance of the order being fulfilled. did you end up getting it delivered? Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Also included a link for tracking info. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Card Charged: July 25th. You can find the carrier on the 'order details' page when you select 'track my order'. Nothing else. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . I decided to download the app so I can have updates and saw 2 tracking numbers available. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Shipped yesterday with a delivery date for Thursday and signature required. Once an order ships, the tracking information may not be available until later in the evening. My order hasn't updated yet either. Ps direct still having long preparing for shipment status? Preparing to Ship: July 28th. Not sure why your console is still not shipped. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Give the store time to process your order. It gives NES era ninja gaiden vibes, which is cool. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? You are using an out of date browser. This page will give an overview of your previous orders. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. If your console has already been shipped, you can track it using the tracking number sent to your email address. the Fedex thing worked. Feb 16, 2023. Create an account to follow your favorite communities and start taking part in conversations. Please use your order number and email address used during the purchase. One for my Series X and another for PS5. It was free if you had playstation plus. Mine says pre-ordered, well ship it by Thu, November 12. Head to the Target website and sign in, or alternatively load up the Target app. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Was in the first wave from Sony Direct. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Check for known shipping delays in your area . Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Refresh page. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? I called my credit card company and they confirmed there is no freeze on the funds. Having trouble with YouTube console apps? Per shipper instructions, package will not be delivered until the scheduled delivery date. copy. Couldn't believe how quick the turnaround was. Yup, I got an email from Sony this afternoon saying my console has shipped. It may not display this or other websites correctly. Shipping Label Created or Awaiting Carrier Pickup. (Checked all the folders). How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? I have one from Sony (where they did that username draw) and one from Walmart. Yup. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. Shipped yesterday, currently in transit to arrive on Thursday. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. They never did. Your community-run home for all things PlayStation on Reddit! It appears they're requiring a signature, too. Nope, no notifications for me. Ive waited a year, I can wait another week lol. Anyone else get that email? Amazon is where I preordered mine. Fedex confirm this morning and Sony email this evening. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Try this. Not sure what will happen in 2 days. lol who else is here after just picking up their PS5 online? It says it will arrive on the 26th. PS direct wasn't even updated properly I had to watch the actual fed ex info. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. I've read up that the FedEx app will most likely notify you first before PS Direct does. Ordered through sony first wave and still says preparing to ship. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Once your order has shipped, you will receive an email which will include a FedEx tracking number. The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . Glossary for order status This is an exclusive benefit of PS PLUS membership. 2023 GAMESPOT, A FANDOM COMPANY. Does your shipping say its from sie llc or a third party? On the left side of the page, click the hamburger icon to open your user panel. Fahmida Y. Rashid. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. App users need to look for Purchases. Get started with your Walmart+ membership here!. Different events in certain areas can impact carriers. Gotta love it. Did you get yours? I just opened a fedex account per your suggestion. At least that was how my circumstance went. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Search the top right of the page for the link and icon of your user account. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Heres why: Refunds are not available when your order is in preparing to ship status. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Mine shipped Saturday. Wtf is going on and has anyone else suffered this? Neither has shipped yet. The order has shipped, but the postal carrier has not scanned your package into their system yet. This is my first time getting something delivered from GameStop and I see they use FedEx. Just got an email from Sony stating my order has been delayed. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Press question mark to learn the rest of the keyboard shortcuts. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Shipped: July 29th. The FedEx site just says 'label created'. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. But you have to get in touch with a rep through their chat system. I live in socal. Problem is, their reps are just plain lazy and irresponsible. I hope this is my luck. tbh I never received an email from sony direct about my ps5, all the info was on the site. Sucks, but as long as the whole order doesnt get cancelled I can deal. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. (From Sony Direct), Damn. I got an email today saying my order was delayed. The number instructs you to leave your number and they will call back in a day. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. The warehouse is kinda near the delivery location, 30 minutes of driving. repta55 posted. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Mine has shipped and FedEx says it's going to be delivered tomorrow. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. But my PSN order status now says preparing to ship. Shipping and Carrier Delays. That's weird. Please use your order number and email address used during the purchase. They are offering a $15 coupon for the delay. I pre ordered on September 25th. yes my DE was picked up today at 3pm by fedex. Republicans " hold together like a ball of lusty ticks" - drclaeys. Thats not so great on PS directs side. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. 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