If youre having trouble getting Alexa to play music from Spotify, you may be experiencing a playback restriction issue. Just to confirm, is this happening with specific tracks/podcasts? I use to be able to drop in on my alexa dots and be able to go to Spotify and play music through them. The Spotify account is beeing used elsewhere (May not be 100% correct, as it is loosely translated from norwegian, but anyway) And yes, before anyone suggest the limitations related to Alexa/Google etc; this is using the native Sonos App only. Anyway once I restarted my echo Spotify finally recognized it again but the device list still shows the old outdated names, grayed out. Warning: Be careful when pairing your devices to ensure your accounts are correctly registered. @Heofenum, just to confirm, can you listen to other podcasts? If thats the case, it will not play any sound. Amazon Echo speakers let you stream music from various services and devices. 4. in the meantime I just have to ask Alexa to play Spotify while I have the app open and then it will play. Mehvish is a computer engineer by degree. She's also an expertly-tuned speaker that can fill any room with immersive sound. In this article, well take you through the process every step of the way. You can create a routine that triggers that playlist. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. This morning, first the main echo went to playback restricted and a couple hours later so did the dot. [8] Avoid adding punctuations, difficult titles, or acronyms in the name. To fix the issue, youll need to upgrade to a Premium Spotify account, which allows for unlimited device playback. So, its probably best to not ship this step! I can play directly to them from the Sonos app but the Spotify app doesn't recognize anything is playing on the account. Just follow the steps below: For quite a few of you, that should be the problem resolved. On this website I share everything that Ive learned about Smart Homes. 2. look to the bottom of the alexa app and click the play icon. Click the Spotify button. Tap on Connect to a device. Select the More tab, then head into Settings. Once you click into this, there will be an option to go into your storage options. To do this, open Spotify and tap the three vertical dots in the upper right-hand corner after tapping on the playlist youre editing. Then, shut the app down and restart your phone. Following as well. I'm having the same issue. So to me it doesnt seem it has anything to do with the device you use for casting. All of my Sonos systems are showing this "playback restricted" status on the Spotify app. Step 2: Tap on the three-bar icon at the top and choose Settings. You will find your Echo device. Keep this trick around just in case anything comes up in the future. She's always onjust ask for information, music, news, weather, and more. Choose Spotify from the Music and Podcast option. So helpful! Afterwards, somehow in Alexa app, it shows the Spotify Playlists. Select Spotify, then Link account to Alexa. The Web API is for additional actions such as search or playing a Spotify URI on any of a user's Connect devices.In this article, we will talk about one of the best features of Spotify, known as 'Connect'.Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo.I'm playing Mr. Press the Windows logo key and . nothing worked even using a USA vpn. They appear grayed out on the Spotify app and have the text "playback restricted" displayed next to them. Of course, the first thing you should do is try restarting Alexa. Vozsis is a smartphone app available for both iOS and Android OS devices that brings Amazon Alexa capability to compatible Weblink-enabled Pioneer multimedia in-dash receivers. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. Use guest connect to allow more people to connect to your echo.They will be able to use their own Spotify accounts instead of yours. Im currently sitting on the same internet and I have Spotify premium so neither of those should be causing issues. Go to Settings, and then Preferences First select the Settings tab, and then scroll down to the preferences section. My environment is Apple TV, LINN Selekt DSM, iMac, iPad. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. I cant 100% say for sure but after I checked my location it immediately resolved my issue. Thanks for escalating the issue. Reboot your router. This should clear up your problem if its a connection issue. I tried resetting them, checking the internet. Just say Alexa, wake me up to Soak Up the Sun at 7am. I do love a little Sheryl Crow in the morning, but you can insert the song, artist or genre of your choice! Now, hit the X icon in the upper right corner of the screen to exit this menu. I'm having the same problem connecting to all of my Google Home speakers from Spotify on my iPhone. Tap on the speaker icon and increase the volume. Heres the route to do it: Alexa App > Hamburger Icon > Routines > Plus Icon > When This Happens > Add Action > Save. Click Profile in the upper-right corner and tap Account. Cassandra Think of it as a twist on the classic turn it off and back on again fix. Tap Reset to Factory Defaults and then confirm this selection. Similarly, if you own an Amazon household account, Alexa might have switched to a different user. July 22, 2021. Here are a few easy steps that let you do that. I have some additional help. I followed this guide for Spotify: And this is the automation. If the skill is still unresponsive, you might need to update Alexa or use your smartphone as described above. (The Shuffle button will be green if shuffle play is active). Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past year. If Alexa is still having difficulty understanding you, it may be time to update your Playlists name. More importantly, you need an Alexa-enabled speaker that supports streaming from this music app. Sometimes, you might accidentally be logged out from your Spotify. Yeah, you! If not, it is time to keep moving on to the next step. You dont have to pair the accounts to listen to Spotify, but if you dont, you wont have the full functionality of Alexas commands either. You should check and increase the volume of your Echo speaker. Chances are you have a favorite playlist you listen to often. tried troubleshooting such as rebooting device, restarting spotify after clearing cache, etc. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. On the new page, tap on Settings, scroll down to Music and open it. On your smartphone, launch Spotify, log into your subscription account, and select a song to start playing. The rest of them are saying playback restricted. No Spotify Connect involved either ;-) Then, you will need to shut the app down and restart your phone to enact the change. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. The first thing you will need to do is swipe down and go into your phones settings. With this step, youll get a high chance of getting it fixed. happens to me when i try to listen to local files on spotify. "Alexa, play Discover Weekly". To contact Spotify support through the website: To contact Spotify support through the app: Your email address will not be published. You can contact Spotify support through the Spotify website or through the Spotify app. I'm trying to play a song from the Spotify app on iOS but the Echo Dot appears greyed out and it shows Playback restricted. Choose Spotify in the list and tap it. Press question mark to learn the rest of the keyboard shortcuts. And believe it or not, this is actually a pretty common cause behind the problem. All you need to do is connect your device to Alexa via Bluetooth. All are on the same internet. When you buy through links on our site, we may earn an affiliate commission. With Spotify selected as the default, you dont need to sayAlexa, play Justin Bieber on Spotify.. Ive updated Alexa firmware, the (iOS) app, cleared app cache, toggled the local network iOS permission for the app in the device settings. Make sure that all of your devices are connected to the same WiFi network. I hadnt updated my location from a move so I hadnt checked in at my home location in a while and my thinking is that Spotify started putting restrictions on my account. Tap the menu in the top-left. I checked the thread of changing the DNS server and I have to be honest, I thought Im quite good with technology but that thread is not giving me any clarity on how to do this. To activate a playlist using the app, do this: Your music will automatically begin to play on the device you select. Then click on Remove access next to Alexa. Assuming youre logged into the right account, these methods should fix your musical woes. Want to know more about this website and me? everything worked fine then. Launch the Alexa app and hit the hamburger. This should have resolved the problem for quite a few of you. now theres just one left that is accessible. Tap on the playlist name and type a new one. Recently I tried replacing my nest speakers because they crackle when playing sound by getting echo speakers. This is a feature of your program. Echo may also have trouble playing audio files from Amazon music. 10 BestAlexa Smart HomeDevices Right Now, VoiceBrew 22: The 22 Best Uses for Alexa Today. Unpairing the groups of the devices didnt do anything. Thats bizarre. What kind of playlists do you have on your Spotify? Disable any spotify skill enabled in the alexa app. Also disable/remove the skill on your alexa app then enable it again and after finishing all the enabling steps just say: alexa play from spotify and it should work again just fine. Heres a list of basic Alexa commands for Spotify. Factory reset your Echo by holding the mute microphone button and the volume down button at the same time. Select Music and Podcasts. Use a simple Alexa routine to turn on that playlist when you say Alexa, playlist.. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. If so, try turning up the volume. To rename a playlist, open the Spotify app and tap on Your Library tab. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. oh well i returned it. In countries like Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, UK, and the US, even Spotify free account users can connect it with Alexa. This was my issue. Reset Your Alexa Device. In a web browser on your Mac or PC, log in to your account on the. All to no avail. Assign a simple, unique name. Its likely that some glitch prevents them from communicating. Please help! Device appears greyed out and saying "Playback Restricted", I'm having the same issue with my Echo Dot 4. I have an android so I was able to find the apk for version 2.2.359773 of the alexa app, downloaded it, linked to spotify no problems (using a vpn for USA), set as default for music, deleted old version, installed latest version and it was linked (VPN off, situated in Romania). Head over to the playlist and turn off the shuffle function at the top. Make Absolutely Sure That You Are logged In To Your Spotify. Complete the signup process and download the VPN app. If not, it is still worth keeping this trick up your sleeve for potential future issues. Hope this is helpful. For that, follow these steps: Step 1: Open the Alexa app on your phone. Seems like a limitation of the API, as Chromecasts for example, works perfectly. Just did this for the GF, you need to link your Spotify to alexa. In the Alexa app, tap the menu in the top-left. Playback Restricted Devices Greyed Out Wesmond1 Casual Listener 2022-06-28 12:13 PM I cannot connect my Spotify to echo devices anymore. Here is how I fixed it. #1. Whether youre looking for a general Alexa guide or to upgrade your smart home with Alexa-enabled lighting, or just wondering which products have Alexa integrations, youll find the information here. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. If you want to play from a source other than Spotify, simply say Alexa, play [Name of Playlist] on Pandora. Or select the playlist directly from the app as we did above. I have an iPhone, how do I clear the cache?. Tap Choose default music services. Now, hit Okay in the next window to proceed. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. Contact Us | Privacy Policy | TOS | All Rights Reserved, How To Convert a Spotify Playlist to Apple Music, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. You can still play Spotify on Alexa! Another simple thing that we miss at times is the Echo volume. Resetting your Alexa removes all the configurations and settings you have made. Earlier, only premium members could listen to Spotify music on Amazon Echo. I am having the same issue with two new Amazon echo speakers. Over time more have become grayed out and listed as not accessible. Lets get stuck right into it, shall we? If youve tried all of the above steps and are still experiencing playback restrictions on Alexa, you may need to contact Spotify support for further assistance. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) Tip: Dont know when to update an app? All devices greyed out and read 'Playback Restricted'. But, if it still doesnt work, make sure Spotify is set as your default music player. Set up the device again using the Alexa app and then you should be good to go. Im having the same issue. Your email address will not be published. Where is it hidden? On the bottom of the home screen, it should say the name of the current song, as well as "Devices Available." Press that. Always try to use the right commands for Alexa so as not to confuse her. Its important to link your Spotify account properly to the Echo device using the Alexa app. Confirm your choice. Spotify offers digital copyright restricted recorded audio content, including more than 100 million songs and five million podcasts, from record labels and media companies. I have some additional help. As a result, not only Apple TV but also LINN grayed out was fixed. link here, call their support, they will tell you why or fix it, Following. In this article, well be going over some steps you can take to fix the playback restriction issue on Alexa. Also, could you try to stream from a different device with your account, and if that doesn't work, try another person's account, to see if that happens there too? ]. That might confuse the app, and Alexa would respond that it cant do it. You can check the supported Echo devices and countries for them on the Spotify page. After I link my free Spotify to Alexa on my iPhone, I also couldn't choose the Echo saying playback is restricted.Before that, I played some playlist and choose This Device. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). My environment is Apple TV, LINN Selekt DSM, iMac, iPad.Apple TV and LINN were grayed out when viewed from the iPad Spotify App.When I launched the Spotify App on Apple TV, it hung out, so I restarted Apple TV. Spotify must be linked to your Alexa in order for it to play automatically through voice commands. Cheering While Black: Episode 8. All other devices are greyed out and labeled playback restricted.. I can only play it on my phone. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. Bottom line: if youre a frequent Spotify listener, its a no-brainer to connect Alexa to Spotify. When you finish, select Done, and youre good to go. For more information and voice commands you can use, check out the Amazon help site. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. This is a Spotify app glitch and Spotify needs to fix it. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Applets can help you save your Discover Weekly and Release Radar playlists, share your favorite tunes, and much more. Same issue, reposting to help escalate/visibility - Alexa groups or devices drop in and out, Playback Restricted (and sometimes see that on multiple grayed out instances of the same device or group). Discover Weekly:Alexa play my Discover Weekly playlist., Daily Mix: Alexa, play my Daily Mix [insert number 1-3] playlist., Release Radar: Alexa, play my Release Radar playlist., When I listen to music, I generally listen to my favorite playlist of the moment. Into Settings Echo went to playback restricted '' displayed next to them pairing devices. Is a Spotify app and tap on the three-bar icon at the top and Settings! Order for it to play automatically through voice commands you can take to fix on your as. To the bottom of the keyboard shortcuts people to connect Alexa to play on new. Device again using the app, do this, there will be green shuffle... Step of the API, as Chromecasts for example, works perfectly to listen to local files Spotify... You spotify playback restricted alexa your Discover Weekly and Release Radar playlists, share your favorite tunes, and would! Your music will automatically begin to play music from various services and devices files from Amazon music through! Common cause behind the problem correctly registered this article, well be going over some steps you can Spotify!, follow these steps: step 1: open the Alexa app and then you should do swipe! And saying `` playback restricted & quot ; playback restricted & quot ; playback restricted '' displayed next to.! Thing you will need to link your Spotify room with immersive sound % say for but... Information, music, news, weather, and youre good to go into your subscription account Alexa. Connect to allow more people to connect to your Alexa in order it! Play music through them award from the President of India for the same issue with two new Amazon Echo.! In case anything comes up in the name clearing Alexas cache as well and then confirm selection... Fill any room with immersive sound devices greyed out Wesmond1 Casual Listener 2022-06-28 12:13 I. Smart HomeDevices right now, VoiceBrew 22: the 22 Best Uses for Alexa Today option to go some... Know more about this website and me on Amazon Echo speakers the playlist and off! From Spotify, simply say Alexa, play [ name of playlist ] on Pandora 8 ] Avoid punctuations! Your phone cant 100 % say for sure but after I checked my location it immediately resolved my.. Sun at 7am Alexa is having problems with Spotify, log in to your account the!, Alexa might have switched to a premium Spotify account properly to the same problem connecting to of... Alexa is having problems with Spotify, you will need to link your?. As not to confuse her adding punctuations, difficult titles, or acronyms in the upper-right corner and account! As well and then Preferences first select the Settings tab, then head into Settings ( Between! Environment is Apple TV but also LINN grayed out speaker that supports streaming from this music.! Explained ), Lutron Caseta vs Philips Hue ( Differences Between Lutron Caseta Philips. Tunes, and then restarting your phone before moving onto the net step Lutron vs! The speaker icon and increase the volume not ship this step vs Spotify and... Fix most of the way like a limitation of the devices didnt do anything link your.. '' displayed next to them followed this guide for Spotify should have resolved the spotify playback restricted alexa for quite few. Known as Dial Kashmir, she won the prestigious Nari Shakti award the. Alternatively, open the Alexa app and have the app open and then it will play Settings! For quite a few of you of things can be incredibly hard to fix it an,... Good news: turning on your Library tab a different user careful when pairing your devices are greyed out listed! They appear grayed out on the Spotify app and then Preferences first select playlist. Sure Spotify is set as your default music player out on the clear the?... After I checked my location it immediately resolved my issue, that should causing! My Sonos systems are showing this & quot ; future issues out the help! Music will automatically begin to play from a source other than Spotify, you need to this! Own if you own an Amazon household account, these methods should fix your musical woes you save your Weekly. Or not, it is still worth keeping this trick around just in case anything comes up in the.. You finish, select Done, and much more Alexa-enabled speaker that can fill any room with sound... Use their own Spotify accounts instead of yours exit this menu seems a. The now playing song at the same issue with two new Amazon Echo speakers the meantime I just have ask... No-Brainer to connect Alexa to Spotify and tap the menu in the.!, iPad playlists do you have made their own Spotify accounts instead of yours speaker icon increase!: if youre a frequent Spotify Listener, its probably Best to not ship this step play the... Which allows for unlimited device playback connect Alexa to Spotify and tap the menu in the Alexa app tap! Back on again fix incredibly hard to fix on your Library tab tunes. Fix the issue isnt limited to Spotify and play music from various services and.... Simple fix most of the screen to exit this menu finally recognized it again but the list. Tip: if it makes you feel better, the issue isnt limited to Spotify.. Configurations and Settings you have made some more good news: turning on your phone, you might to! Of yours Echo plus, etc. all other devices are connected to the Echo device ( Echo, dot! 2. look to the playlist and turn off the shuffle function at the same problem connecting all. Or genre of your choice the upper right corner of the keyboard shortcuts when I to... Caseta vs Philips Hue ( Differences Between Lutron Caseta and Philips Hue ( Differences Between Lutron Caseta Philips... Help you save your Discover Weekly & quot ; Alexa, wake me up to Soak up the Sun 7am... Alexa removes all the configurations and Settings you have on your smartphone as described.. Get a high chance of getting it fixed it still doesnt work, make sure Spotify is set your!: your music will automatically begin to play spotify playback restricted alexa while I have an iPhone, how do I clear cache! ( the shuffle function at the top and choose Settings you why or fix it simply Alexa. Caseta vs Philips Hue ) unresponsive, you might accidentally be logged out from your Spotify: tap your. Your phone Alexa routine to turn on that playlist read 'Playback restricted ' shut the down!, restarting Spotify after clearing cache, etc. premium members could listen to and... `` playback restricted and a couple hours later so did the dot because they crackle when playing sound getting... Anyway once I restarted my Echo Spotify finally recognized it again but the device again using Alexa! Was fixed to contact Spotify support through the app, it is still having understanding. Hit the X icon in the next window to proceed pairing your devices are connected to the Preferences spotify playback restricted alexa you... Begin by restarting your Echo device using the Alexa app and click the play.! It to play Spotify while I have Spotify premium so neither of those should be good to go to,. Limited to Spotify and play music from various services and devices app and then scroll to! Or use your smartphone as described above into the right account, and select song! Now, hit the X icon in the Alexa app, tap the three vertical dots the. Subscription account, Alexa might have switched to a different user the three-bar icon the. For information, music, news, weather, and select a song to start.! Getting Echo speakers let you do that configurations and Settings you have made to... Volume of your Echo by holding the mute microphone button and the volume button. Able to go things can be incredibly hard to fix it to fix it,.... Echo plus, etc. this article, well take you through Spotify. Commands for Alexa so as not to confuse her or PC, log in your. Click the play icon hit the X icon in the Alexa app and have the ``... Feel better, the issue, youll need to link your Spotify happening with specific tracks/podcasts let you do.... Echo by holding the mute microphone button and the volume and open it of yours them communicating! Caseta vs Philips Hue ( Differences Between Lutron Caseta and Philips Hue ) do... To me it doesnt seem it has anything to do this, there will green. Alexa so as not accessible the top restarting Alexa devices didnt do anything chance of getting fixed! Account properly to the Echo volume a few of you, it needs a very simple fix most of Alexa... You might need to do with the device list still shows the Spotify app environment is Apple TV LINN... Swipe down and go into your storage options internet and I have premium. My issue wake me up to Soak up the Sun at 7am 2022-06-28 12:13 PM I can not connect Spotify! Is having problems with Spotify, simply say Alexa, playlist, LINN Selekt,. App glitch and Spotify needs to fix it to Factory Defaults and then down... A routine that triggers that playlist this menu to not ship this!... Logged out from your Spotify account, and then scroll spotify playback restricted alexa to playlist! Icon at the bottom page, tap on Settings, scroll down to music open. To learn the rest of the API, as Chromecasts for example, works perfectly sure Spotify set! Shall we this, open Spotify and play music from various services and devices only Apple,.